This week the Child Poverty Action Group (CPAG) released a new report which details the top eight issues in relation to Universal Credit, emerging from its early warning systems work. Some of the most common problems include administrative errors, complications around housing costs for claimants and difficulties in making a claim. CPAG’s analysis of cases gathered by advisors through its early warning system shows that these, and other problems, are arising again and again and are in desperate need of a systemic solution.
The early warning system, created by CPAG, collects reports from welfare rights and other frontline advisers about the impact of social security reform and issues arising from the benefits system.