Insight, Inclusion, Impact: Women’s involvement worker toolkit
Service user involvement has become an essential element for many organisations looking to meet the needs of their clients. However, successfully engaging service users in these processes needs effective planning, management and review. One approach is to employ a Service User Involvement Worker.
This toolkit has been prepared to help organisations looking to support their clients through establishing a Service User Involvement Worker role, based on the experience of Anawim, a registered charity based in Birmingham that provides a range of support services to a client group of women who have a range of complex and often overlapping needs.
Published in October 2020 by the University of Worcester.