Many public services, including the NHS, mental health, and substance misuse services, have a tradition of involving and employing people with lived experience within their workforces, recognising that they can play a vital role in improving the quality of services and policies. In this respect, the criminal justice sector is behind the curve, in particular with regard to employing people with lived experience.

This report includes recommendations for government, charities, employers, funders, and inspectorates across the sector to increase the role of lived experience insight in service delivery, design, influencing and leadership roles.

Published in November 2019 by the Criminal Justice Alliance.