The Founder

“I set up Miss Macaroon in 2011 to bring together my passion for making the handed crafted delights that are French macaroons and providing supportive work placements for marginalised young people. Through a family member’s experience in the care system and chance encounters with a young homeless man in my home town I have always felt that I was extremely fortunate not to have been in a precarious situation myself. I dreamt of a business that combined my love of food, its power to create strong connections, a sense of community and nourish supportive relationships, throughout my time at school, university and abroad while setting up my first restaurant.

With help from amazing mentors, board members and University College Birmingham, where I did my catering training, I started producing our delicious French macaroons and ran a pilot training programme in 2011, out of which the Macaroons that Make A Difference programme emerged. To date we have worked with 17 of the most difficult to engage young people. I love making our beautiful product, quality control (taste) testing, and creating new flavours, but the thing that keeps me engaged after baking the 5000^th macaroon of the day is seeing our newest member of staff practicing all of the skills he learnt on the first day he started the MacsMAD course. Initiative, time management, communication and team work are all improved by working in our kitchen. I’m really proud of the huge amount of hard work and commitment to learning and growing he has shown in working to get his apprenticeship and succeed in the Miss Macaroon kitchen, so much so that he is now called ‘Flash’!   With the support from Barrow Cadbury we can now increase the number of training placements, work experiences, mentor support sessions, and paid employment opportunities we can provide for young people who have been involved with the criminal justice system, who have been in care or found themselves homeless.

The new board member

Rosie Ginday’s Miss Macaroon has it all; exquisite hand-made French macaroons and a great cause. So when I was invited to join the board of this CIC I jumped at the chance. I’m very happy to help a project which supports young adults by providing work experience and practical help to guide them into work or education. It’s an exciting company and the energy and enthusiasm oozing from Rosie is highly infectious. She is a fantastic role model, not only for the young adults the organisation helps, but all SME business leaders, including me. Each time I attend a board meeting or catch up with Rosie in between time, I inevitably reflect back on how I can improve my own business. The Board consists of a group of experienced SME leaders with a wealth of experience across all aspects of business and it’s always interesting to get their perspective. However the most rewarding aspect is knowing (hoping!) I can play a small part in improving the work and educational opportunities for some young people. This was brought home to the board recently when one young man who had been given a short term contract at Miss Macaroon came to speak to us about his experience. He was confident, happy and had certainly soaked up some of Rosie’s enthusiasm. It was a pleasure to meet him and confirmed for me the real value of this worthwhile organisation.   I also get to eat some of the product; a perfect indulgence!

The newest full-time member of the team and beneficiary

My name is Zee and I’m 25 years old. I’m a trainee pastry chef doing an apprenticeship at Miss Macaroon. I work in the kitchen and prepare macaroons. I do a lot of the filling, packaging and baking.   When I was in a hostel last January I came across a flyer advertising the MacsMAD course as an opportunity to learn new skills. I had been unemployed for four years so the course was a good opportunity to readjust to a working environment and meet new people. I saw the flyer and thought it was something worth engaging with so I applied to get involved in the MacsMAD course. I met Rosie who helped me as mentor and gave me an introduction in to the catering industry. I also gained my food hygiene qualification. My confidence grew throughout the process. I stayed in touch with Rosie who encouraged me to get some work experience.

I was offered the opportunity to get some experience one day a week and grow in the industry. After that I got offered a position. I then went on to do three days a week. It’s been a good transition I guess to start off on one day then three days, and finally on full time hours. There hasn’t been pressure – I’ve gradually been allowed to fit in. It’s been easier than just going straight in to full time work which would have been a bit more pressure if I hadn’t had the chance to develop the way I have.   I was asked to speak at a board meeting in July and I didn’t know what to expect. I was a bit nervous but excited too. I definitely learned a different side of business and how this is a crucial part, how different minds and skills come together to improve the company. I felt privileged to be involved and it will be great to put on my CV. The opportunity was good for me to express myself about my experience at Miss Macaroon. It reassured me that I wasn’t judged. It was a good experience – definitely something positive to take forward in life. I learnt more about everyone’s roles and more about management.

Miss Macaroon has helped me to get a job in catering. It’s helped with skills, confidence, direction, focus and determination. It’s given me the opportunity to be part of something positive and constructive and to appreciate what skills are required in the work place. Rosie is a good motivator so my confidence has grown. Setting goals is now part of the way I work which I didn’t do before and that’s because of the five year plan we have put in place.

Find out more about Miss Macaroon on their website.   Twitter: @IamMissMacaroon Facebook: MissMacaroonCIC

Here’s a quick question for you. For every £100 that a man working in Birmingham earns, how much do you think a woman earns? Ninety five pounds? Ninety pounds? Maybe as low as £85?

We’ll reveal the answer at the end, so while you’re mulling over that here’s another one. The unemployment rate for white people in Birmingham is about 9%. What’s the rate for black people? If you doubled 9%, try again. The answer is actually three times higher – 26%. The unemployment rate for Pakistani and Bangladeshi residents is similarly out of kilter, currently standing at 18%. But here’s the really interesting thing. Back in 2004 the white unemployment rate was 6% while the black rate was 18% – again three times higher. Over the course of a decade, despite all its strategies and plans, the city was unable to reduce this stark inequality.

Why is this? Well, it’s not just Birmingham that’s been asking these questions. A number of cities – from Plymouth to Sheffield to York – have held fairness commissions in recent years to understand why entrenched inequalities persist. As useful and, in some cases, penetrating as these commissions have been they have tended to ignore the nuts and bolts of how public agencies ‘do’ equality – how they go about tackling discrimination, eradicating social patterns of disadvantage, and fulfilling their legislative equalities duties. This is a serious gap. Understanding why these approaches have failed may go some way to explain why serious inequalities continue.

New research From Benign Neglect to Citizen Khan, providing a bird’s eye view of equalities practice down the decades shows that many ideas have been resistant to change. Whereas society has changed greatly over the last 30 years, our equalities tools have remained remarkably similar. For example, in 1984 Birmingham City Council set up a Race Equality Unit with the aim of addressing institutional racism and improving access to council services. By 1989 the Unit had 31 staff, including race relations advisers in housing, education, and social services. The Unit’s annual report for that year shows its activities included training, monitoring uptake of services, helping different departments devise race equality schemes, improving access to services (mainly by translating information), and organising outreach events. If you were to include something about community development (helping local community groups to support disadvantaged people) these activities would all be part of the Standard Six – the half a dozen key actions that have dominated equality strategies and policies over the decades. They’re the things that crop up time and time again, regardless of the organisation’s sector or the demographics of its service users. Ideally, equality approaches would be dynamic – constantly evolving as we better understand what works. Unfortunately, this generally hasn’t been the case.

We don’t want to suggest that no progress at all has been made, of course. For one thing, the number of excluded groups considered by equalities practice has increased. For example, public authorities in Birmingham didn’t fund any lesbian or gay groups during the 1970s or 80s – a situation which would be subject to serious scrutiny today. In addition, equalities practice is beginning to explore the impact of leadership and organisational vision when it comes to embedding best practice, and organisations are beginning to focus more on partnership working. However, there are still some things we need to get better at.

Firstly, as agencies work together more closely we need to be crystal clear about what ‘equality’ means. This may sound simple, but if you speak to people in different organisations you’d be surprised at how many answers you get. This is no longer an option. Different agencies have to be on the same page when it comes to delivering fairer outcomes for the most vulnerable. Secondly, and connected with this, we need a shared vision of what good quality of life looks like for Birmingham’s residents. This needs to be informed by what people think is important and by the common needs of people from different communities in the city. In other words, it will involve much more clarity about the ‘domains’ of equality that are important to a wide range of people in the city. Thirdly, we need to devise a series of entitlements necessary to guarantee these needs and measure the provision of these through a multi-agency, multi-sector programme of activities.

Finally – and perhaps most importantly – we need to take equality, cohesion, and integration seriously. In addition to the Standard Six, the clearest feature arising from a historical survey of equalities practice is that we’re constantly reacting to things. Whether it’s an influx of new migrants, riots, or legislative changes, equalities practice has always been devised in response to a particular crisis or problem. We have never stood back, thought about the type of society we want to create and then pursued this vision with vigour. It’s clear that equalities practice has usually been seen as a side show to the main business of delivering services. This can’t continue. We need to get on the front foot. Rather than react to problems we need to proactively shape the future.

Which brings us back to where we started: how much does a Birmingham woman earn compared to a man? The answer is £81 for every £100 he earns – a gender pay gap of 19%. This is bad enough itself, but it’s also worth noting that at our current rate of progress it’ll be 2038 before pay equality is achieved (and this is assuming there will always be progress: between 2012 and 2013 the gender pay gap actually increased). It’s becoming increasingly obvious that our traditional approaches to equality are delivering progress at too slow a rate. If we do what we’ve always done we’ll get what we’ve always got. And what we’ve always got has let down too many people.

It’s time for a change.

The biggest levers for real social change are in economic development. Whether it be campaigning for a living wage, getting social value into public procurement, or taking the principle of maximising the local reach of prosperity into how we operate our economy.

The idea that prosperity could be localised led to our work this year to generate practical changes locally, based on the findings of last year’s research into the social outcomes of a more localised approach to economics.   There is a need to appeal not just to those of us for whom social issues are our bread and butter, but also to those whose primary role is mainstream economics and who tend to dance to the trickledown tune – that any growth is good growth, and the faster the better, with the question of ‘who benefits?’ being overlooked.

The Localising Prosperity web resource is Localise West Midlands’ attempt to capture this wider appeal. It describes the ‘virtuous circle’ relationship between more locally owned businesses, more local power, better social outcomes and more widespread prosperity. It outlines how this virtuous circle can be fostered through economic interventions, procurement and community activism. It gives some tactics and guidance for these different audiences, and some inspiring case studies and evidence for how effective this model is from the UK and abroad.

We’ve been working with Right Care Right Here, an excellent health sector led partnership across Sandwell and West Birmingham with a strong awareness of the need to tackle the broader social issues that affect health, such as housing and employment; the procurement process is as important as A & E is as a tool for looking after local people’s health.

We’ve also been working with locally-owned businesses to develop a model for SMEs (small and medium enterprises) to win business in the retrofit sector (the transformation of buildings to make them more energy efficient), with the aim of localising prosperity and encouraging social inclusion – learning from case studies of business co-operation in Italy and Spain.

These Black Country and Birmingham collaborations have been very encouraging. The Black Country has a ‘needs must’ track record of work on localising prosperity; Birmingham perhaps less so – its global/second city status historically giving it a rather blinkered fixation on inward investment, conferences and iconic buildings. But more recently, Birmingham has been rediscovering its own potential for generating prosperity.   The City Council has seen the need to use new levers to ensure greater fairness within its economy as welfare or grant safety nets are removed. One of its innovations is the Birmingham Business Charter for Social Responsibility, to which its supply chain is required to sign up with its own individually tailored action plan. The Charter requires socially responsible behaviour including commitments to buying and employing locally. From our perspective the real strength of the Charter is its demonstration that if we all share this commitment, we will all prosper.

Leading on from these innovations in the West Midlands area, and mindful of devolution developments across England and of case studies from abroad, wouldn’t it be brilliant to form a ‘Lepa-like’ – a Localising Everyone’s Prosperity stakeholder partnership for the conurbation, with explicit social objectives, and built on local private sector commitment to the area? Matching up local business needs and skills; encouraging local financing models and buying local commitments, at the same time as basing our sense of identity on the enterprise that we own and making work for our collective benefit.

Hands up who understands what is meant by the expression ‘social value’? If you work in the third sector and social enterprise sector you’ll either be grappling with how to implement and monitor it or sticking your head in the sand and hoping it will go away. But for the time being it is here to stay and we have to make the most of it.

For the past two years Birmingham & Solihull Social Economy Consortium (BSSEC) has been delivering a Barrow Cadbury Trust-funded project aimed at identifying meaningful ways of implementing the Public Services (Social Value) Act 2012. The Act, for those of you not familiar with it, requires “public authorities to have regard to economic, social and environmental well-being in connection with public services contracts; and for connected purposes”.

BSSEC has worked jointly with Birmingham City Council and other public service commissioners to support the implementation of social value, providing briefings, resources and free workshops for social enterprises and trading voluntary organisations to help improve their ability to compete within the terms of this new legislation.

LOCAL AUTHORITY PROGRESS

Many local authorities have made good progress in putting in place practical arrangements to embed social value-based approaches in their commissioning and procurement procedures.

But they are not implementing social value as a stand-alone policy. Rather, it is being utilised as part of a wider response to the current pressures under which local authorities are operating – government spending cuts, decommissioning services, making efficiency savings, reducing the demand on services, and becoming primarily service commissioners rather than service providers. Efforts are also being made to align social value with existing corporate priorities, processes and key policy drivers and the following have become central to shaping social value priorities amongst councils:

• Targetted employment, apprenticeships and training opportunities.
• Strengthening local economies and ‘making the local pound work harder’.
• Avoiding ‘exporting jobs’ as a consequence of buying outside of authorities’ catchment areas.

Local authorities making the most progress on social value are taking bold approaches that go beyond the minimum requirements of the Act. Rather than applying social value only to service contracts above the EU procurement thresholds, which is all the Act requires, they are applying the legislation as widely as possible, to both services and goods, to all contract values, and to all providers.

Evidencing and measuring social value remain the least developed parts of the process and most authorities (and social enterprises, for that matter) are adopting a ‘wait and see’ position on measuring social value. There are a number of reasons for this:

• It is still very early days and few contracts have progressed to the point at which evidencing requirements can be reviewed or checked for effectiveness.
• Providers and purchasers lack not just standardised methods for measuring and reporting social value, but also a shared language for articulating social value.
• There is still some doubt regarding not the just the type of evidence commissioners want, but also what they wish to measure and report.

Reduced staff capacity within local authorities also means that too little is being done to assess whether transferable evidencing and monitoring methods might already exist in other parts of their organisations.

KEY ISSUES FOR SOCIAL ENTERPRISES

Many social enterprises don’t know where to start in adopting a social value measurement method. They don’t know what information to collect, what to measure, what information commissioners will find most meaningful, what method is most suited to their size and type of organisation, or what the costs of implementation might be. The bewildering array of courses, methods, tools, consultancy offers and proprietary systems purporting to measure social impact and social value make it virtually impossible to make a decision. Two recently launched websites alone – Inspiring Impact , which is backed by the Cabinet Office, and the Social Value Hub , which is an initiative of Social Enterprise UK – contain hundreds of outcome measures, impact tools and reports.

Fortunately for us, the Centre for Citizenship, Enterprise and Governance (CCEG) is currently undertaking work to assess how public authorities are implementing the Act and by Autumn 2014 there should be an ‘official’ UK social value portal which could include guidance and recommendations.

DEFINING SOCIAL VALUE

For many social enterprises the problem is not so much measuring social value but articulating and describing their social value. Many social enterprises struggle to describe what they do and the social benefit they deliver. They lack a defined, agreed corporate statement regarding their social value that is understood and used by all staff at all levels throughout the organisation. Achieving this is not the icing on the cake, but it is a good starting point and would help many to begin the process of identifying a suitable social value framework – including appropriate social value indicators and evidence – specifically for that organisation.

Our experience suggests that those enterprises fewer than around 25 staff are struggling because they don’t have enough staff to dedicate sufficient time and effort to social value and impact measurement.

There is a risk that a disproportionate burden of data-gathering and evidence will fall predominantly on the shoulders of suppliers. This would severely disadvantage smaller social enterprise and third sector providers (and smaller SMEs too). The Third Sector Research Centre recently published a report voicing precisely this concern.

PARTNERSHIP WORKING

Whatever regimes for measuring and reporting social value local authorities adopt must be proportionate and ‘do-able’ and should ideally be a joint effort between public service commissioners and the sector. Anything over-complicated or disproportionate is likely to erode rather than create social value. This makes continuing work to support social enterprises and trading third sector organisations in their social value practices of even greater importance.

Social enterprises and third sector organisations in Birmingham should take this early opportunity to sign up to the Birmingham Business Charter for Social Responsibility. The Charter is still in its infancy and early adopters are likely to be  able to influence both it and the subsequent monitoring that will be required from businesses reporting against their Charter action plans. While the Charter is not solely concerned with social value, it has become Birmingham’s main tool for a social value focus and guidance. Social enterprises should get cracking and start signing up to the Charter – they shouldn’t leave it to the private sector to lead on the Charter, as is the case at the moment.

Barrow Cadbury Trust’s Chief Executive, Sara Llewellin, spoke at a recent event organised by New Philanthropy Capital on campaigning for social change: the role of trustees.  In this blog she talks about what campaigning means for Barrow Cadbury Trust trustees, as well as its continuing relevance for the sector.

Why do charities campaign on social issues? From where do they get their mandate and what are the related governance responsibilities of their trustees? 

The past year has seen a concerted effort by politicians (not all of them and not all of one hue either) to cast doubt on the legitimacy of charity campaigning. While it’s not for everyone, and must rightly not be conducted along party political lines, it is a democratic entitlement with a long and noble tradition. 

It is one of civil society’s fundamental functions to hold government to account. To do this responsibly requires us to generate and facilitate collective debate on ethical matters, as “honest brokers” seeking the well-being of our charitable beneficiaries.

Charity trustees are the guardians of their charitable missions. They are honour-bound to use resources in the most impactful way possible to advance that mission. For some, this means providing emergency services for those in crisis; for others, intervening earlier to prevent future problems. For some of us, it means addressing structural issues and creating a conduit for the voices of marginalised people to be heard in the corridors of power. 

For many charities, it makes no sense at all to continually ameliorate symptoms without looking for, and voicing, potential solutions. The suggestion that this is partisan political activity shows a misunderstanding of the role of civil society over time. Our sector has provided this “critical eye” for over a century and in the context of successive administrations of varying political colours. 

Boards at the Barrow Cadbury Trust have been supporting work which seeks to improve society at the structural level for nearly a century; it’s nothing new. Our founders, together with others, set up the first juvenile court in the world in Birmingham and then lobbied government until such provision was made mandatory in the Children’s Act of 1908.

Our current board, still one mainly of direct descendants, sets clear strategic aims for each of our programmes of work and sees its role as that of “impact scrutineer”. They ask what is the change we want to see in the world, how will it be achieved and who is best placed to help bring it about? We build alliances for social change and use all our resources (money, clout, brand, intellectual capital, premises, endowment) to strengthen the hands of the change makers. 

Our mandate comes from being independent and non-partisan—which doesn’t mean neutral, but being on the side of a better, fairer society. We are part of civil society, not just a supporter of it. We genuinely believe no one tribe, faith or party has a monopoly of good ideas; hence we work to build broad alliances around the advancement of the common good. My trustees think to do less would be a dereliction of their duty.

Charity campaigning is under greater scrutiny than ever, and so I was delighted to speak at NPC’s event, aimed at and attended mainly by charity trustees, on Monday 14 July — Campaigning for social change: the role of trustees — to discuss its continuing relevance and best practice.  Discussion at the event centred on the reasons for or against campaigning, the legal environment and good campaigning practice.

A slightly shorter version of this blog was published on the NPC website.

Founded in April 2013, Citizens UK: Birmingham – a chapter of Citizens UK – is our city’s largest civil society alliance of faith, education, trade union and community groups, committed to training and applying the craft of community organising.

Last summer, we launched a ‘citizen’s listening campaign’ when teams of leaders in each community had thousands of face to face conversations. We heard the real life stories of the people of our city. We built relationships and we built collective power.  Then in October over 200 of us came together to turn these stories into a common social justice agenda and recruit leaders onto action teams. We have 5 specific areas of work: living wage, mental health, jobs, benefit payment delays and public safety. Five action teams have been working hard over the last 6 months to impact change.

On the evening of Wednesday 14 May, 429 citizens from across our membership and diverse communities gathered to do some business at our Public Accountability Assembly. We put our priorities to the decision-making powers in Birmingham. This was not a hustings or an elections debate. We assembled to seek public commitments to our specific social justice agenda.  Our approach is simple and effective.  We believe that ‘90% of an action is turn out’, mobilising hundreds of people from across our alliance to attend. The buzz and energy in the room with so many people added to the sense of unity and reinforced what a milestone the evening was.

Every proposal was preceded by a moving testimony by a person affected by the issue. They were people speaking publicly for the first time in their lives – the youngest were 10 years old.  No multi-slide power point presentations for speakers to hide behind, no jargon and strategy speak.  Any long-winded response not addressing the issue wasn’t going to go down well when compared to the powerful testimony which connected with the audience moments earlier.

And then we put our proposals to the decision-makers to see if they agreed with them. And they all did – with every proposal we put forward.

• We won a pledge from a Clinical Commissioning Group Chair for a world class mental health service for young people, ending the scandal of no access for 16 and 17-year-olds.
• We won the Council’s backing for our campaign to make Birmingham a Living Wage city and a commitment to a roundtable meeting with employers and business leaders on jobs investment.
• We won the Police Commissioner’s backing to pilot the CitySafe scheme in our neighbourhoods. He also agreed to host a meeting with the boss of National Express (re bus safety).
• We secured the Department for Work & Pension’s commitment to take action on benefit payment delays and provide a direct contact point for our alliance to refer cases.

Community organising is about building power and participating in democracy: being realistic in what we demand and winning key victories to improve the lives of people across the city. There is no better example of this than from the many young people at the Assembly who demonstrated their readiness and ability to train as leaders and act in public life.

Email:  [email protected]      twitter:  @CitizensUKBham        facebook:  Citizens UK Birmingham

As new reports highlight the increasing inequality in the UK economy; cities, towns and boroughs across the country have united to tackle issues of social exclusion in a new national network set up by the Leader of Birmingham City Council and the Bishop of Birmingham.

While in recent months economic statistics seem to be indicating a more positive outlook for the UK economy, it is clear that a significant proportion of our population are still not feeling the benefit of this improvement.  Only yesterday the Equality Trust released a report highlighting that the gap between rich and poor was rising and that inequality was costing the country £39bn a year.  Figures from Oxfam also released yesterday highlighted that the five richest families in the UK are wealthier than the bottom 20% of the entire population and the gap between the rich and the rest has grown significantly over the last two decades.

Continuing and increasing inequality has the potential to have a  long term damaging effect on our population, impacting on a wide spectrum of social outcome.   Duncan Exley from the Equality Trust highlighted it perfectly when he said yesterday “We know that inequality is a major cause of social problems from crime, to poor health to low educational performance, and that it is psychologically scarring, reducing trust in strangers and isolating individuals”.

Local authorities in towns and cities across the country are grappling with these issues every day.  However the challenge of dealing with social exclusion has been made more difficult because of the reduction in resources.  It is  this context that makes the launch of the National Social Inclusion Network and accompanying Birmingham Declaration so timely.

Led by the Bishop of Birmingham,  Birmingham’s Social Inclusion Process has over the past two years been trying to develop ways of dealing with social exclusion in the city.  The process quickly identified that the task of creating more inclusive cities has moved beyond what local or national government can do on their own, and that there was a need to build a network of local authorities to work together, share knowledge and understanding, as well as establishing a collective voice to challenge the Government to bring about changes that will make dealing with these issues easier.

This awareness resulted in the first National Social Inclusion Symposium being hosted by Birmingham City Council’s Leader, Cllr Sir Albert Bore and The Rt Revd David Urquhart, Bishop of Birmingham,  funded by the Barrow Cadbury Trust, in September 2013.  At this event 15 local authorities from across the country agreed to establish a National Social Inclusion Network and to sign a declaration to demonstrate their commitment.

By signing the declaration, participating authorities have agreed to:

• Be part of the National Social Inclusion Network
• Share learning and develop joint campaigning on key issues around social inclusion
• Build a strong collective voice to articulate the arguments for social inclusion for all communities across the country
• Identify action that can be taken around issues of shared concern

The authorities that have signed the declaration are Barrow-in-Furness, Birmingham, Bristol, Islington, Knowsley, Leeds, Leicester, Liverpool, Manchester, Newcastle, Plymouth, Sheffield, Southampton, Stoke-on-Trent and Tower Hamlets.

The work of the network starts now.  We are already sharing ideas of best practice from successful Birmingham programmes such as the fair money manifesto, places of welcome initiative  and the Birmingham Jobs fund; and we are learning about other projects from across the country.

Over the next few months we will continue to work together in a variety of ways across the network with the shared determination to address deep-rooted issues of inequality and disadvantage and deliver the changes needed.

If you would like to  follow the work of the network you can do so through the blog , via social media @fairbrum and #fairplaces or by getting in touch with our team [email protected]

Like many others I’ve been watching the debate about energy company profits and price rises. I find myself disillusioned with the whole thing; I feel helpless and outside of the discussion; I don’t feel I have a voice and neither do the people I work with. Individuals are of little relevance or consequence – it’s about the wants of corporate finance, majority shareholding institutions concerned more with money than the needs of people. Those on the margins don’t matter, dividends do!

Whilst politicians consider whether levels of profit are too high or if it should be made easier to switch supplier, what I and my colleagues know, and can evidence, is that many people are suffering real hardship. One of the services we run at Birmingham Settlement is a debt advice service and the numbers of people coming to us for advice has spiralled this year. Yesterday we had 53 people through our door seeking financial help and advice – the largest number we’ve ever had in a single day.

I would like politicians and energy company CEOs to spend time with some of the people who through circumstance beyond their control cannot afford the fuel needed to heat their homes or cook their food. We work in partnership with others such as food banks to provide support where it is most needed and I’m afraid a response we are increasingly hearing from clients is ‘there’s no point, I can’t afford the fuel to cook the food’.

I was involved in a discussion a few days ago about whether the UK was the 5^th, 6^th or 7^th largest economy in the world – it seemed to depend on which report you read; the discussion went on to whether it was right for people to be limited to three food parcels per family, irrelevant of circumstance. I was amazed that the idea of food banks now seems to be an acceptable concept, everyday language – is it really acceptable in 2013 that the second largest city in one of the biggest economies in the world has such a problem; that its own citizens cannot cook the contents of a food parcel because they have no fuel?

I am reminded of Maslow’s Hierarchy of Needs – the most basic human life needs include food, drink, shelter, warmth – how on earth can we expect people to grow and prosper if they can’t cook a meal?

Winter is almost on us and for too many this means additional hardship as they will not be able to meet the costs of soaring fuel bills; they will no doubt face the consequences of not being able to contribute to the billions handed out in dividends to the privileged few.

At Birmingham Settlement we have suggested a practical measure that could really make a difference. We are asking the energy companies to give every household access to an hours’ supply a day irrespective of debt and personal circumstance. This means if prepayment meters have no credit fuel would still be available for one hour everyday – we suggest between 12 noon and 1 pm. Energy providers (electric and gas) have the technology to make this happen. The residential supply of water cannot be legally disconnected, where as fuel is increasingly disconnected; and to the poorest families in our society. This is wrong! Profit making energy companies need to show social responsibility – support society by putting more back, and now!

Birmingham Settlement has begun an e-petition to ask the Government to legislate for the basic human right for every household to be able to cook a hot meal each day under a Fuel for Food campaign – you can support us by signing the e-petition here.

Welfare reform, the ‘bedroom tax’, tougher sanctions for those receiving Jobseeker’s Allowance, reductions in council tax benefits, reductions in benefits; all happening at once with reduced funding to administer and/or advise those affected – for many the nightmare has just begun; and we haven’t even hit universal credit yet.

What seems to have been overlooked is that many people on benefits already live hand-to-mouth and change at this level is enough to upset the balance and literally send families and individuals lives into chaos; so a whole raft of changes introduced at once with more to come has been nothing short of catastrophic for many.

I’m not saying things shouldn’t change but change on this scale needs to be properly thought through and resourced; implemented at a realistic pace and most importantly, it must be fair.

The number of new food banks opening up and the caps being placed on the number of food parcels people can have shows the reality of the situation – I was on the High Street at the weekend and without moving could see four shops advertising loans or offering cash for goods – to me it’s the payday loan companies benefitting most from these changes and not the taxpayer.

Some statistics from Birmingham Settlement to demonstrate the point: last year for our biggest single advice contract we had 1200 contacts; in April and May alone this year we’ve seen 660 – that’s more than 50% of last years’ total in just two months. At the same time our funding has reduced and we have had to cut our delivery team from 12 to 8.

There has also been a significant increase in the number of people being referred from other agencies who are also struggling to cope – in the last six weeks two advice agencies near us have closed due to lack of funding.

Money advisers at Birmingham Settlement. Their time and resources are increasingly stretched.

We are advising people that they may have to wait up to three hours, sometimes more, and the fact that most people are prepared to wait says it all; some days we have to simply close the doors because we cannot see any more people.

There is also a real danger to staff struggling to maintain the service. I was in the corridor outside our offices with an adviser last week and he was stopped by an existing client seeking advice, once outside the building he was stopped again by another client – the pressure being placed on small responsive agencies (and their staff) like the Settlement is immense, and is not sustainable.

It’s interesting that Birmingham City Council recently said they had seen a 91% increase in rent arrears since the inception of welfare reform; and a couple of Housing Associations in the North East reported a 300% increase in arrears – and they have empty properties because people aren’t prepared to move into family accommodation – clearly there is a problem.

At Birmingham Settlement we see hundreds of people and it seems to me we’re penalising those who are least able to deal with the situation – it’s out of their hands.

I propose that a much fairer solution would be to send the bill to the housing provider or local authority. If this was the case, pressure would be taken off the people who literally cannot pay; whilst you could be assured the provider would work quicker to find an alternative solution or accommodation – and perhaps even plan for future needs? Obviously, there could be problems as the tenant could, in theory, be offered something totally unsuitable (think of an elderly or disabled lady with mobility needs on the top floor of a tower block), so there would need to be some safeguards. However, at least the problem would be addressed by those who have a voice or ability to influence – and it’s good to see some providers are beginning to stand up and use their position. The reality is that unfortunately our clients don’t have a voice. Who is fighting for them?

Government has said there is flexibility in the system, but the reality doesn’t seem to reflect this – and welfare changes are being applied across the board with little apparent discretion. Even if there was discretion – what allowances would be made and how would they be implemented? That’s another reason why we need to shift responsibility to the provider.

We often talk about inequality and the need to close the gap between the haves and have nots. Indeed, an independent inquiry by MPs recently concluded that the poorest and most deprived parts of the country are the worst affected by public spending cuts. Here in Birmingham we can certainly agree on that.

Voluntary sector irrelevance or key to a successful and inclusive economy?

When we saw the “new ideas in economics” strand of the Barrow Cadbury Trust’s Poverty and Inclusion programme [now the Resources and Resilience programme], we were surprised, and pleased. It’s long been an ironic state of affairs that charitable trusts have shown limited interest in exploring the systems by which we organise our livelihoods that cause the social problems the trusts exist to solve.

To us, it was an opportunity to research the assumption at the heart of Localise West Midlands’ mission: that in a more localised economy, more people have a stake, which redistributes economic power and resilience, reducing disconnection and inequality. Not, perhaps, a ‘new’ idea, when you consider 1960s Schumacher – but newly in need of exploration in the face of growing inequality and economic failure.

The chasm between charity and economic development thinking is mutual. There are plentiful ideas around what we have been calling community economic development: social inclusion as CSR, community-led job creation, co-ops and social enterprises, local procurement initiatives. To many economic development practitioners these are very nice projects that go into a little box labelled “voluntary sector” and have little to do with the real economy, which is about big sites, tax breaks for multinational corporations – “prostituting ourselves for inward investment” as the Centre for Local Economic Strategies‘ Neil McInroy colourfully puts it.

Our project, Mainstreaming Community Economic Development, is an attempt to take localised economies out of this little box. Firstly, to see the social potential not only of voluntary sector initiatives with social objectives, but also of private sector activity that is locally controlled and based, where the community’s participation is as owners, investors, purchasers and networkers.

And secondly to challenge what is given economic priority. Given the benefits of localised approaches, shouldn’t we try to integrate them better into our economic interventions? Shouldn’t they get a fair crack at subsidies and support structures? Shouldn’t we use cost benefit analysis to see which types of activity most maximise the returns to the local area and to those in disadvantage? It doesn’t fit into a little box, it’s just a consideration in all good decisions.

Localised economies are more successful and inclusive

In its first stage, a review of the literature evidence for the benefits of localised economies, we found good evidence that local economies with higher levels of SMEs and local ownership perform better in terms of employment growth (especially disadvantaged and peripheral areas), social inclusion, income redistribution, health, civic engagement and wellbeing.
Such economies also support local distinctiveness and diversity, which we see as positives because of their contribution to economic resilience, economic options to suit a diversity of people, sense of place and belonging, area quality, added interest and richness of experience.

Absentee landlords vs local commitment

We found that a local economy largely controlled by ‘absentee landlords’ – distant private and public sector controllers with little understanding of the local area – is a recipe for economic failure. Locally-inappropriate decisions and ‘footloose’ businesses leaving the area for better economic conditions seem to combine to weaken local businesses and create a self-reinforcing cycle of decline and exclusion.

Many of our private sector case studies showed local commitment. From Birmingham Wholesale Markets to renewable energy consultancies, they demonstrated ‘enlightened self-interest’ in understanding their interdependency with local communities. Their role in an inclusive economy can’t be underestimated. If only their voices were louder than those of absentee landlords in today’s ‘pro business’, London-centric political environment.

Mainstreaming and scaling up localisation

Informed by this and our case studies we set out proposals for a strategic approach centred on local supply and demand chains, participation and control. Taken strategically, every regeneration project, every economic development decision, every spatial plan, would be based on maximising benefit to and ownership by local people, and particularly its excluded communities.

While much can be done locally, to enable CED to scale up requires national change to decentralise economic and governmental power and make changes around policy, support services, subsidies, tax, banking, infrastructure and measures of success, creating a level playing field for indigenous economic activity.

Politically, it’s helpful that localisation approaches are inherently pro-business, but also respond to public concerns over the concentrations of wealth and power that created the 2008 Crash. As we take it forward, civil society interest, international examples like Mondragon and careful use of language may help this agenda to stay out of that little box long enough to contribute towards a better economy.