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Jennifer Tankard blogs about the Community Investment Coalition’s new report on what bank lending data tells us about financially excluded communities

The Community Investment Coalition (CIC) campaigns for a radical re-shaping of the provision of affordable financial services in deprived communities.  This will reduce reliance on high cost credit, support innovation and competition in financial services markets and give people the financial tools they need to participate in the economy.


Key to achieving this change is increased transparency and public accountability of financial service providers to support consumer choice and allow effective intervention in under-served markets.  For this reason, we have championed the need for disclosure of bank lending data at a geographical level. Our campaign is supported by a range of politicians and organisations, including the Church of England.


In its final report, Changing Banking for Good, the Parliamentary Commission on Banking Standards stated that: ‘Increased disclosure of lending decisions by the banks is crucial to enable policy makers to more accurately identify markets and geographical areas currently poorly served by the mainstream banking sector’.


In 2013, a voluntary framework for the disclosure of bank lending data was agreed, with the first tranche of quarterly data released in December that year.  So nearly one year on, with four sets of data released, what do we know? A new report ‘Tackling Financial Exclusion: Data Disclosure and Area-Based Lending Databy Coventry and Newcastle Universities is the first significant analysis of the data.  Commissioned by Big Society Capital, CIC, Citi Community Development and Unity Trust Bank, the research found that currently, the lending data is limited and publication at postcode sector level increases the technical requirements and costs of meaningful analysis. The data does provide for some analysis of regional disparities of lending.  For example:


  • Median personal lending per adult in Great Britain in 2013 was £602. Lending per adult in the lowest 10 per cent of postcode sectors was around two-thirds of this figure or less, whereas in most of the highest 10 per cent of postcode sectors lending per adult was around a third or more above the median figure. Data suggests that average personal lending tends to decline as the area’s deprivation level rises.


  • Average median SME lending per business in Great Britain in 2013 was £47,072 with lending per business in the lowest 10 per cent of postcode areas below £35,000 and in the highest 10 per cent of postcode areas lending per business was over £68,000.


But this is not sufficient to support effective intervention to tackle under-served markets.


The study concludes that although the UK is now a world leader in disclosing area-based lending data, the existing data sets need to be strengthened and broadened to allow detailed and insightful analysis of which of the UK’s communities are under-served by the UK’s main high street banks.


The Parliamentary Commission, commenting on the voluntary framework, stated that ‘It will be important to ensure that the level of disclosure is meaningful..’ and that ‘the devil will be in the detail of the disclosure regime’. CIC has always and continues to welcome the significant step in bank transparency represented by the existing framework. But we believe that the quality, detail and type of data disclosed needs improvement for it to be able to identify markets and areas poorly served by the UK’s banks.


Jennifer Tankard is Director of the Community Investment Coalition



Jennifer Tankard blogs about the need for a radical new approach to financial inclusion


Have you ever tried to survive for a week without something you think is essential to life? Chocolate for lent, booze after Christmas, cakes before your summer holiday?  What if you had to live without access to basic financial tools for a week?  Without access to a transactional bank account, so that you could only pay bills in cash and in person?  Without any form of savings so that the simplest set back meant a trip to high cost credit providers? Without insurance so that something lost is lost for good not lost until a replacement arrives?


Access to basic banking facilities is an essential part of modern life, as employers and government agencies move away from cash and cheques towards electronic payments.  Small and micro businesses are also affected by difficulties in accessing basic affordable financial tools, often relying on easy access to bank branches to bank cash safely.


Effective tools for savings, payments, and accessing credit and insurance can help people to climb out of poverty or get through a crisis or emergency without falling into debt.  They can help businesses survive and grow and not slide into bankruptcy should a crisis occur.


The UK has made real progress in ensuring that most adults have, at least, some form of bank account. It is estimated that only 3% do not.  This is broadly in line with European neighbours such as Germany, France and Slovenia.  It also compares well with others such as Poland (30% without access to a bank account) and Italy (29%).  Still the 3% in the UK, some three million individuals, are effectively financially excluded by a lack of access.   And access to other types of financial tools remains patchy.  59% of UK households have savings of less than £5,000 and 56% of the poorest households do not have home content insurance. The reliance by many on pay day loans to get them to the end of every month is well documented.


A recent experiment in America organised by the Chicago based Center for Financial Services Innovation gave a group of white collar workers tasks to perform without using mainstream financial services.  These included buying a pre-paid card and cashing a cheque. Needless to say it wasn’t a happy experience.  The cost of transactions, the time spent in queues and the lack of security of personal data took participants by surprise.


This is why the Community Investment Coalition (CIC) is calling for a radical new approach to financial inclusion.  We believe that every adult, household and business should have access to a basic package of fair and affordable financial tools to help them participate in economic life.  These tools are: a basic transactional bank account; a savings scheme; access to affordable credit; physical access to branch banking facilities; insurance; and independent money management advice. We have launched a Community Banking Charter calling for the provision of these basic financial tools and setting out the steps required to achieve these.


Achieving this radical change does not require radical measures.  Political leadership, capital investment, better local partnership working and asking the main retail banks to step up to the plate are some of the steps needed.


The experience of the American white collar workers is shared by ordinary people every day in the UK.  CIC partner Local Trust commissioned a video detailing how a lack of access to basic financial services impacts on everyday life.


The UK’s emergence from recession will not result in a rush by the financial services sector to move into new markets in poorer communities.  Many people will benefit from economic growth.  But those without access to key financial tools are likely to get left even further behind.  We need radical change.  And it needs to happen now.


Jennifer Tankard leads the Community Investment Coalition (CIC) and is Director of Advocacy and Research at CDF.