Inclusive design is the practice of designing products and services so that everyone can use them. It involves designing out barriers to access that create exclusion, inequality and unfairness in markets.

The transition to net zero is an opportunity to create a future energy system that is inclusive, and a market where low income consumers could actively engage with and benefit from the transition.

In Spring 2022 Participatory Action Research (PAR) group of professional researchers and consumers with lived experience of the energy poverty premium worked in partnership on proposals that explore what a fair transition to net zero for low income consumers could look like.

Published in January 2023 by Fair By Design, Toynbee Hall, and OFGEM.